I gave this three stars because I haven't used it enough just yet. I love the concept, and I feel like once I get the right dough and spend enough time with it, I will thoroughly enjoy it. This Christmas season, I made mostly drop cookies, and didn't make any gingerbread houses. I will return to review after I've done a round or two of gingerbread dough. Maybe I'll use it to make my dog's treats too. I will say this, their customer service is TOP NOTCH!! I ordered this product about three weeks before Christmas and got it very quickly. My only complaint is that it wasn't clear to me if there was a right or wrong side to put the dough on, and I'm afraid that the mat will get a kink in it rolled up like that since there wasn't a cardboard roll to prevent it from caving in once it's stored away.